Contact
Figures move. A wagering multiplier gets revised, a bonus window shortens, a payout lands outside the range we published. When that happens, [email protected] is the address that reaches the desk responsible for the affected brand.
Useful reports carry three things: which of the eight casinos it concerns, when you saw it, and the figure that differs from ours. A screenshot of the cashier page or the bonus terms usually closes the question in one exchange. Replies come in Australian English, normally inside two business days.
One limit worth stating plainly. We are reviewers, not intermediaries. No balance can be released, no verification hold lifted and no forfeited bonus restored on our say-so, because we hold no account with any of these operators. Where an operator answers to a regulator that accepts player complaints, we can point you to that channel.